Frequently Asked Questions

  • We are a boutique, high-touch firm specializing in rush, concierge, and international document services. No call centers, no templates. Every client receives personal attention, bilingual expertise, and same-day solutions not offered by standard notaries.

  • Maxwell & Co. provides elite notarial, apostille, translation, and document concierge services across New York, Florida, and nationwide. We specialize in same-day apostilles, document retrieval, certified translations, Spanish residency (DNV) support, and full-service legalization for visa and international use.

  • Immediately.

    Book online, upload your documents, and our team will begin intake within minutes. Same-day NYC services require submission before 9:00 AM ET.

  • Getting started is simple.

    Choose the service you need, book your appointment, and upload your documents through our secure intake form. If you’re unsure which option is right, schedule a consultation and we’ll guide you step-by-step. Once we review your file, our team handles everything—from notarization to apostille, translations, and retrieval—while you track your order in real time.

  • Processing time depends on the service and state. We offer same-day, expedited, and standard turnaround options for most apostille, notarization, translation, and retrieval requests. When you book, you’ll see exact timelines based on your document type and location.

  • Yes. Maxwell & Co. is a full-service concierge.

    We take care of notarization, intake, translation, apostille, authentication, delivery, and any required in-person filings. You submit your documents once—we handle the rest.

  • Absolutely. We serve clients nationwide and abroad.

    Most services, including RON, translation, apostille coordination, and visa bundles, can be completed no matter where you’re located.

  • We serve clients worldwide.

    You can complete notarizations via RON, and we can retrieve, authenticate, translate, apostille, or legalize your U.S. documents while you’re overseas, no travel required.

  • Yes. Our team specializes in hard-to-obtain documents.

    We retrieve birth, marriage, death certificates, court records, and vital records in person through authorized proxies and prepare them for apostille or legalization.

  • Yes.

    All Spanish translations include a certified translator affidavit, formatted to consulate standards and accepted for visas, residency, immigration, and academic use.

  • We offer same-day options for most New York apostilles, document retrievals, and select states. Same-day requests must be submitted before 9:00 AM (ET) and depend on document type and clerk availability.

  • It depends on the service.

    RON, translations, and many authentications can begin with scans. Apostilles and in-person filings may require originals. We’ll confirm requirements during intake.

  • After booking, you’ll receive a secure upload link and/or mailing instructions.

    For rush services, you can ship directly to our filing team or drop off locally where available.

  • Yes.

    Our commissioned RON notaries serve clients nationwide and internationally, providing legally binding U.S. notarizations via secure audio-video session.

  • Service fees are non-refundable once processing begins.

    If a clerk or consulate rejects a document for reasons within our control, we will correct and resubmit at no additional charge.

  • Absolutely.

    All documents are handled through encrypted systems, and every team member signs strict confidentiality and non-disclosure agreements

  • We accept major cards, digital wallets, ACH, and business payments. Invoices for corporate clients are available upon request.

  • Yes. We offer concierge visa bundles, including translation, notarization, apostilles, and authentication for Spanish-speaking countries and select consulates.

  • Yes.

    We partner with immigration firms, real estate offices, HR departments, and global mobility teams. Volume pricing and dedicated account management are available.

  • Yes. We provide certified Spanish translations, notarized translator affidavits, and apostille bundles for Spain, Mexico, Colombia, Argentina, Dominican Republic, Puerto Rico, and more.

  • Yes.

    We retrieve official vital records from NYC, New York State, Florida, and select states nationwide, with express and same-day options where available.

  • We offer complimentary guidance.

    Just book a free consultation or message us — we’ll confirm exactly what you need, based on your destination country, consulate, or agency requirements.